Privacy Policy

01Information we collect

Information you give us directly:

• Name, phone number, email address, and shipping/billing address when you place an order or create an account
• Payment details when you check out (processed securely — see Section 4)
• Any information you share with us via WhatsApp, Instagram, Facebook, TikTok, or our contact form

Information collected automatically:

• IP address, browser type, and device information
• Pages you visit, time spent on the Site, and referring website
• Cookies and similar tracking technologies (see Section 5)

02How we use your information

We use the information we collect to:

• Process and deliver your orders
• Communicate with you about your order, account, or inquiries
• Send updates about new collections, offers, or promotions (only if you've opted in)
• Improve our Site, products, and customer experience
• Prevent fraud and maintain the security of our Site
• Comply with legal obligations

03Sharing your information

We do not sell your personal information. We share it only with:

• Courier and delivery partners, to fulfill and ship your orders
• Payment processors and banks, to process transactions securely
• Service providers who help us run the Site (e.g., hosting, analytics)
• Legal authorities, if required by law or to protect our rights

04Payment security

Online payments made through the Site are processed by trusted third-party payment gateways. We do not store your full card details on our servers. For cash-on-delivery orders, payment is collected by our courier partner at the time of delivery.

05Cookies

We use cookies and similar technologies to keep you signed in, remember items in your cart, and understand how visitors use our Site. You can disable cookies in your browser settings, though some features of the Site may not work properly without them.

06Your choices and rights

You can:

• Request a copy of the personal information we hold about you
• Ask us to correct inaccurate information
• Request deletion of your account and personal data, subject to legal or record-keeping requirements
• Unsubscribe from marketing messages at any time using the link provided or by contacting us directly

07Data retention

We keep your personal information only as long as necessary to fulfill the purposes described in this policy, including order history, tax, and accounting requirements.

08Children's privacy

Our Site is not directed at children under 18. We do not knowingly collect personal information from children.

09Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Site after changes means you accept the revised policy.